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  1. LIMS
  2. LIMS-2192

Lab managers should have UI access to Error log

    Details

    • Type: Improvement
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 3.1.9
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None

      Description

      For better error reporting by lab manager users.
      at /prefs_error_log_form

        Activity

        Hide
        lemoene lemoene added a comment - - edited

        This drew lots of discussion in Slack, re Sentry etc. but imho missed the point. Experienced multiple times on-site at ALS: every time a user gets an error, and needs to log an issue, i have to run over to an admin session and retrieve the trace back. The off-site use case is the same, some times the user even screen shoots the error number and it has to be laboriously typed in by the support person, and not even exist in the error log anymore.

        It REALLY would be a lot simpler if the lab manager user can simply get to the error log and copy pasta the traceback into the tracker.

        The same mechanism for lifting Users and Groups from the ZMI to the Bika Setup can be copied?

        Show
        lemoene lemoene added a comment - - edited This drew lots of discussion in Slack, re Sentry etc. but imho missed the point. Experienced multiple times on-site at ALS: every time a user gets an error, and needs to log an issue, i have to run over to an admin session and retrieve the trace back. The off-site use case is the same, some times the user even screen shoots the error number and it has to be laboriously typed in by the support person, and not even exist in the error log anymore. It REALLY would be a lot simpler if the lab manager user can simply get to the error log and copy pasta the traceback into the tracker. The same mechanism for lifting Users and Groups from the ZMI to the Bika Setup can be copied?
        Show
        lemoene lemoene added a comment - from Slack by rockfruit you can customize https://alstest.bikalabs.com/portal_skins/plone_prefs/prefs_error_log_showEntry/manage_main and https://alstest.bikalabs.com/portal_skins/plone_prefs/prefs_error_log_form/manage_main . testing.
        Hide
        lemoene lemoene added a comment -

        Yay!

        Show
        lemoene lemoene added a comment - Yay!

          People

          • Assignee:
            Unassigned
            Reporter:
            lemoene lemoene
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            Dates

            • Created:
              Updated:
              Resolved: