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  1. LIMS
  2. LIMS-3157

How to use the Bika Tracker best. Screenshots

    Details

    • Type: Story
    • Status: Resolved
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: S 1.3.0
    • Fix Version/s: None
    • Component/s: None
    • Labels:

      Description

      The most efficient way to resolve issues is through bug reporting in the Bika tracker at https://jira.bikalabs.com. It really is the most usable but formidable tracker and agile project management tool available, Jira, sponsored for Bika use by https://www.atlassian.com/

      To make it easier, fun even, please install browser extension Zephyr (nee Capture) in your browser for easy in-browser screen screen capturing, annotation and integrated posting

      Best tracker practice, saving time, saving money:

      One issue per tracker item
      Separate different issues to make them easier to manage and look-up

      Meaningful subject line
      Please give issues meaningful titles to make it easier to find them on list displays, in email folders and using search functions on-line

      Bug reports

      1, Steps to reproduce - Current behaviour

      What did you try to do?

      What did you expect to happen?

      What happened?

      2, Provide the page address or URL

      3, Attach Screenshots

      Made easy in Jira Zephyr

      4. Error messages
      Please copy error message text and into the issue description. Pastie.org makes it easy to post long text

        Activity

        Hide
        lemoene lemoene added a comment - - edited

        Using browser extension Zephyr (nee Capture)

        How Tos online, Taking screenshots and video, Creating Issues

        Installing Zephyr, 30 seconds

        Browse to the Bika tracker and log in. Select Get browser extension. Follow the instructions

        Using Zephyr Capture

        After installation the Capture icon is displayed on the browser address line. When on a page from where you need to log a bug, click on this icon

        If you are not logged in you will be prompted to do so, the server field must be filled with https://jira.bikalabs.com

        The screen is captured and displayed i a new browser tab with intuitive annotation menu

        For a new issue, complete this form to log it

        For existing issues, even easier, select the issue on this form, add comment and submit

        Show
        lemoene lemoene added a comment - - edited Using browser extension Zephyr (nee Capture) How Tos online, Taking screenshots and video , Creating Issues Installing Zephyr, 30 seconds Browse to the Bika tracker and log in. Select Get browser extension. Follow the instructions Using Zephyr Capture After installation the Capture icon is displayed on the browser address line. When on a page from where you need to log a bug, click on this icon If you are not logged in you will be prompted to do so, the server field must be filled with https://jira.bikalabs.com The screen is captured and displayed i a new browser tab with intuitive annotation menu For a new issue, complete this form to log it For existing issues, even easier, select the issue on this form, add comment and submit
        Hide
        lemoene lemoene added a comment -

        Updated Elsabe, Francois le Roux - Gooi all questions regarding tracker use in the comments here. This is one of the ways we collect contents for the user manual too

        Show
        lemoene lemoene added a comment - Updated Elsabe , Francois le Roux - Gooi all questions regarding tracker use in the comments here. This is one of the ways we collect contents for the user manual too

          People

          • Assignee:
            lemoene lemoene
            Reporter:
            lemoene lemoene
          • Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: